DozenSpins is an online casino founded in 2019. The operator has a Curacao license and a solid collection of over 2,500 games. There are conditions for players in Russia and the CIS: the Russian language, rubles, Russian payments. However, in the terms and conditions, you can find several unpleasant moments, such as the possibility of setting individual withdrawal limits, writing off winnings if the deposit turnover is insufficient. More about all this in the DozenSpins casino review.
This is one of the lesser known casinos that has not yet established a reputation and few useful reviews about it. Therefore, it is still difficult to draw conclusions. Almost everyone can play. The list of banned countries is small, at the time of writing the review, there are only six countries: Great Britain, USA, Spain, France, Italy and Ukraine. Moreover, with regard to Ukraine, there is a note that it includes temporarily occupied territories (rule 2.7).
Like most casinos licensed in Curacao, DozenSpins does not offer limits to limit deposits, losses, bet size or game length. Therefore, if you have problems with this, this is not the best option. In their arsenal of responsible gaming tools, there is only a temporary blocking of access to the account. However, the operator reserves the right, at its sole discretion, to block access to an account if it considers that a player has financial or personal problems due to the game (rule 4.2).
First of all, you need to know one unpleasant moment in the terms and conditions of the casino. One of the paragraphs of section number 8, "Payment Rules", states that the operator has the right to set individual withdrawal schedules for players, as well as maximum and minimum withdrawal limits. Moreover, this can be applied to each withdrawal request and the withdrawal time will also be set. At the time of writing the DozenSpins casino review, there are no player reviews that confirm the application of this rule. But it exists, and is duplicated already in paragraph - 8.5.
The same section "Payment Rules" provides a list of documents required for verification. This is a copy of a passport or driver's license, a copy of a bank card from which the account was replenished, a screenshot of a bank account with certain information. Other documents or proof of deposit may also be required. One of the points of rule 2.5. is a condition that before withdrawing money, the player is obliged to verify his account. Documents will be checked within 24 hours. The financial department works from 9.00 to 18.00 GMT+3 on weekdays.
8.5.a - minimum withdrawal of 700 rubles, when using a bank card - 1,000 rubles. Another important point can be found in rule 8.5.d - the deposit turnover before withdrawal is x3. And if at least x1 turnover is not completed, then the DozenSpins casino has the right to write off all winnings and take a commission of 10% of the last deposit amount. Please note that the commission does not come from the withdrawal, but from the amount of the last replenishment. In this case, you can lose legitimate winnings just because you did not reach the turnover.
Rule 8.9 - it is possible to limit withdrawals to the account through which the player made a deposit. 8.10. If you do not place a single bet, the withdrawal request will be rejected. 8.13. the operator has the right to take an additional commission for the withdrawal to cover administrative costs.
Another interesting point is contained in rule 10.3. It says that the casino has the right to suspend / block the account and take away the account balance if the player was suspected of prohibited practices in other casinos. That is, it is not necessary to break the rules in DozenSpins for the player to be punished. The suspicion of another operator is enough.
Players should also review rules 10.4.1 through 10.4.3 for what constitutes cheating, which would be considered unfair player advantage or bonus abuse.
Players should not use a VPN or other means to hide their real IP. At the time of writing this review, DozenSpins casino has rule 11.8, according to which such behavior can be punished by the cancellation of any winnings, cancellation of the bet, account blocking.
Regarding complaints, paragraph 23.5 gives an email address for the regulator to write to. Interestingly, in addition to this, the operator provides the addresses of the English-language resources AskGamblers, ThePogg, LatestCasinoBonuses, where the player can apply for help. This is despite the fact that on these sites there are no reviews, no representatives, no records about this institution.
The bonus amount wager is x50 for the above offers except cashback. At the same time, the maximum rate is 350 rubles, the term is 10 days. Slots give 100% wagering, table games and cards 0%, video poker 0%. Read also the details of the offer, where there will be three lists, approximately 50 slot machines each. In one of them, slots are indicated, the bets in which give only 20% to wagering, in the other 0%, and in the third those that will not be available for playing. Access to the live casino will also be closed.
At the time of writing the DozenSpins casino review, there are very few useful player reviews. You can find a small number of comments where there is a discussion of shares. Only a few players provided valuable information. In one case, they talked about verification when they asked for a copy of their passport/driver's license, a screenshot of an e-wallet, and a selfie with the document. After sending the documents, they asked for an additional selfie with the document and against the backdrop of the casino website. As a result, the money was withdrawn, the player was dissatisfied with the speed. The request came on a weekend when the financial department is closed.
In one of the other feedback, player DozenSpins also talked about requesting similar documents. On the first shipment, the support service said that they had not received the documents. After sending again, they asked for an additional selfie with a document against the background of the site, then rent receipts.
In one complaint, a player was dissatisfied with the fact that, due to a slot error, he was not credited with winnings. The provider confirmed the presence of an error and that the player was not legally credited with winnings. The user was given a small bonus, but he was dissatisfied with the situation.
The site has over 20 developers who supply over 2,500 games. These are slot machines, live casino, a wide variety of blackjack, roulette. Slots with a progressive jackpot are highlighted separately, but among them there are no mega-famous ones that bring players millions.
There is a good choice in the live casino category. These are popular games from several providers including NetEnt and Evolution Gaming. And from Ezugi, in addition to special studios, broadcasts from real casinos are offered.
DozenSpins hasn't made a name for itself yet. He has various bonuses with a relatively high wagering, a large number of games. Based on the available feedback, there is a possibility that various selfie documents may be requested for verification. It should also be taken into account that there are many unpleasant moments in the rules and conditions. One of which is the ability to set individual output schedules for each player.
